PURPOSE STATEMENT The Business Office Director provides Revenue Cycle direction and guidance to the Business Office.
ESSENTIAL FUNCTIONS * Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
* Provides training for all business office staff.
Assists with Intake and UR staff trainings in regards to patient demographic, insurance information, eligibility, and denials.
* Monitor billing and collection processes and implement procedures to ensure timely submission and collections.
* Monitor staff time, schedules, and time off requests.
* Mentor and counsel staff.
* Establish relationships with other hospital departments, payors, and vendors.
* Prepare both verbal and written reports of financial activity for the CFO and Corporate as required.
(daily, weekly, monthly, quarterly, etc.) * Maintain masterfiles in the patient accounting system.
* Provides assistance and guidance when setting up new services.
PHYSICAL/MENTAL REQUIREMENTS: * Must be able to perform essential functions listed on the job description, with or without reasonable accommodation.
* Must be able to sit and stand, intermittent 8 to 10 hours a day.
* Maintains regular and predictable attendance.
* Must be able to speak to medium sized audience with and without the use of a microphone.
* Must be able to use standard office equipment, including the telephone and computer keyboard.
* Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
* Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
* Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
* Occasionally reaches above shoulder, regularly required to lift and/or carry up to 20 lbs.
* Occasionally walks on uneven surfaces.
* Ability to travel a minimum of 80% including flying and driving rental cars.
* To accommodate travel, must be able to transport own suitcases and computer estimated at 25 pounds.
LICENSES/DESIGNATIONS/CERTIFICATIONS: REQUIRED: PREFERRED: Bachelor's Degree in business related field SUPERVISORY REQUIREMENTS: * N/A WORK CONDITIONS/HOURS Normal hours are 8 a.m.
- 5 p.m., Monday - Friday.
However, schedules may vary in accordance with business necessity.
Typical office working conditions.
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