Shared Services Operations Specialist
Description:
Opportunity Details
{dcrs_type} Shared Services Operations Specialist
Florence, South Carolina
Start Date: 9/22/2025
Pay: $15.00
Job Overview:
Shared services consolidate business operations used by multiple parts of the same organization. Shared services are cost-efficient because they centralize back-office operations used by various divisions of the same company and eliminate redundancy. Shared Services Operations Specialists manage and optimize multiple processes within shared service operations. This includes streamlining workflows, identifying bottlenecks, and implementing improvements to increase efficiency and productivity.
Schedule and Shift:
Monday to Friday
8:00 AM - 5:00 PM EST
40 hours a week with Overtime
Onsite Full-Time
Primary Job Responsibilities:
Follows standard procedural guidelines for performing tasks.
Responsible for performing logging checks, processing checks, processing documents, working CLEAR queues, placing outbound calls to insurance carriers, and receiving inbound calls from insurance carriers.
Provides assistance and backup as needed to meet client requirements and SLAs.
Handles other duties/projects based on business needs.
Follows the client's standard policies and procedures.
Makes appropriate telephone calls to resolve issues.
Research items received via faxes, reports, tasks, correspondence, and refund/return checks.
Initially works in a multiple-client functional environment.
Qualification:
High School diploma or GED
One year of essential data entry experience
Intermediate computer skills (ability to create, edit, and analyze spreadsheets and emails
Data Entry Skills
Ability to work in a fast-paced environment
Attention to detail and a good work ethic are essential.
Meets behavioral expectations: attendance, teamwork, and organizational contributions.
Demonstrates solid technical knowledge and quality performance.
Works efficiently in client and company proprietary applications.
Benefits:
Health, Vision, and Dental
401K