Service Technician- Plain City OH

Insight Global is looking for Service Technicians who can help customers operate more efficiently and safely by applying, installing and servicing products and solutions in four major categories: Truck & Rail Loading Docks, Storage, Safety, and Energy conservation. The service Technicians will be responsible for troubleshooting, repairing and maintaining including but not limited to: Dock Levelers, Vehicle Restraints, Scissor Lifts, High Speed Doors, Rolling Doors, Fans and Air Curtains.

Key Responsibilities:

Project a positive image

Evaluate faulty equipment and ensure proper operation

Maintain a record of all service work and repairs performed within the electronic service record

Maximize labor revenue and efficiency by working with the operations manager

Drive safely from customer to customer

Effectively communicate with parts and sales department to make sure customer needs are met on time

Perform work in a variety of environments and other duties as assigned by operations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience

Must Haves:

High School Diploma or GED

Experience with maintenance work

Pass a drug test and background check

Valid driver's license with a good record

High Mechanical Aptitude and some Electrical knowledge

Able to lift up to 75 pounds

Team player but also able to work independently

Self-motivated

Customer service skills

Time management skills

Nice to Have Skills & Experience

Plusses:

Dock and Door experience

Welding and Electrical maintenance experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.