HR Generalist

FLSA Status: Exempt

Work Environment: Hybrid

SUMMARY

Provides services to management and customers in all HR-related areas and assist Payroll with bi-weekly process.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Include the following. Other duties may be assigned.

Manages human resources programs at facility in cooperation with management; tailors programs planned to meet the need of the Organization. Works with management to meet planned business goals and objectives.

Provides advice to managers/supervisors in proper people management and to avoid employee complaints. Counsel managers/supervisors in the correct handling of employee performance and disciplinary issues. Investigates and assists with resolution of complaints.

Manages recruiting activities, such as internal and external ads placement, maintains internal applicant process and routes qualified applications to hiring manager. Provides clear, effective, timely and constructive feedback to managers on interviewing techniques and effective labor relations.

Manages new employee process by working with managers on confirmation of required background checks; plans, coordinates and/or conducts new employee orientation outlining company's policies & procedures, benefits and ensuring that all required documents are signed and on file.

Sets up employee records and assures that all HR required information is entered into the payroll system.

Collaborates with managers/supervisors to develop and/or modify policies and processes to improve the effectiveness of HR operations.

Processes employee-related change in UKG Core system, such as all salary changes due to salary increases, promotions, bonuses, or pay adjustments.

Assists with investigation of sexual harassment allegations, discrimination charges, disputes and other sensitive issues and refers to Director, Human Resources and/or legal.

Works with managers with recruiting, pre- and post-employment processes, onboarding, planning, communicating, and tracking of company-wide initiatives through the year.

Applies fundamental business and human resource concepts to establish and maintain effective work relationship within the company, with managers, the community and maintains professional competency, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities. Handles information in a confidential manner.

Keeps record of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.

Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Contracts with outside suppliers to provide employee services, such as background test and drug screening services.

Plans, administration and communicates benefit programs designed to assist employees against loss of income due to illness, injury, or retirement.

Prepares and distributes written and verbal information to employees of benefits programs, such as insurance plans, retirement plan, paid time off, and special employer sponsored activities.

Prepares and submits bi-weekly/monthly benefits reports and invoices to Accounting and Third-Party Administrators.

Directs performance of clerical functions such as updating records, processing insurance forms, creating new job description, completion of verification from outside agencies.

Handles employee relations communications and follow-ups.

Workers’ Compensation Claims Management – Ensures that all reported claims are reported to Insurance Carrier within 24 hours of receipt. Create file and update with status. Create log for year-end OSHA Reporting.

Shall perform work in a safe manner and actively encourage others to comply with safety rules and regulations.

Education and/or Experience

Bachelor's degree (B. A.) in Human Resources, business, or related area. Minimum of three years of professional experience in HR with substantial responsibility for employee relations, hiring and general HR administration.

Language Skills

Ability to read and interpret documents such as policy & procedure manuals. Ability to write routine reports, newsletters, and other correspondence. Ability to speak effectively before groups of customers or employees.

Mathematical Skills

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have strong knowledge of UKG (formerly Ultimate Software) HMS, Excel, Word, PowerPoint, & Outlook.

Certificates, Licenses, Registrations

SHRM or HRCI Certification highly preferred.

Other Skills and Abilities

Strong Recruiting and Employee Relations experiences

Knowledge of HR laws, regulations, and reporting requirements.

Ability to take initiate, organize and prioritize multiple responsibilities.

Knowledge of good hiring practice, performance management, compensation administration and employee relations.

Knowledge of Ultimate Kronos Group (UKG) system.

General working knowledge of problem solving, conflict resolution, decision making skills, financial and analytical skills.

Good communication skills - written and verbal.

Good interpersonal skills.

Experience supporting multiple locations.

Other Qualifications

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data, Designs workflows and procedures.

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.

Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and within budget.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service.

Interpersonal Skills - Remains open to others' ideas and tries new things.

Oral Communication - Listens and gets clarification; Participates in meetings.

Written Communication - Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback.

Change Management - Communicates changes effectively.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Cost Consciousness - Develops and implements cost saving measures.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.

Judgment - Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals.

Planning/Organizing - Uses time efficiently; Develops realistic action plans.

Professionalism - Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Completes work in timely manner.

Adaptability - Adapts to changes in the work environment.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Dependability - Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Undertakes self-development activities; Asks for and offers help when needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works near moving mechanical parts and in outside weather conditions and is occasionally exposed to risk of electrical shock and may be exposed to wet and/or humid conditions and vibration. The noise level in the work environment is usually moderate.