Bilingual Operations Supervisor

Job Description

At HotelPro, you can keep working in an industry you’re passionate about—partnering with hotel leaders, supporting operations, and caring for people—without the 24/7 hotel shifts.

We’re seeking a Bilingual Operations Supervisor (English/Spanish) to support hotel operations, care for our Team Members, and strengthen client partnerships. In this role, you’ll serve as the vital link between our hospitality clients, our branch team, and HotelPro’s staffing solutions—ensuring hotels are staffed, supported, and set up for success.

This is a hands-on role for a people-focused leader who thrives on solving problems, building relationships, and making a real impact every day. If you have experience as a Supervisor or in leadership roles in hotels, this may be the right opportunity for you!

Who We Are

HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.

What You’ll Do

Build lasting relationships with hotel leaders through regular communication and on-site visits

Meet with clients weekly to understand their staffing needs and provide tailored support

Care for HotelPro Team Members—ensuring they feel welcomed, supported, and celebrated

Recruit, hire, and onboard new Team Members while maintaining compliance and accuracy

Respond quickly to staffing requests, workplace issues, and hotel needs with proactive solutions

Ensure accurate payroll, HR compliance, and reporting requirements are met

Partner with your Branch Manager to identify growth opportunities and expand HotelPro’s impact

Promote HotelPro’s culture and core values in everything you do

What You Bring

Bilingual (English & Spanish)—a must!

2+ year of experience in a hotel leadership role

Schedule flexibility

Previous experience working independently and making informed decisions

Excellent organizational and communication skills

Tech-savvy and eager to learn new systems

Valid driver’s license, reliable personal vehicle, and proof of insurance (required for travel between client sites)

Passion for people, problem-solving, and creating great experiences for clients and Team Members

Why Join HotelPro

At HotelPro, we offer more than a job—we offer a career that empowers you to lead, grow, and make a difference. We’re passionate about hospitality, committed to doing the right thing, and invested in the success of our people. If you want to work with a team that’s supportive, driven, and truly collaborative—this is the place.

Benefits include:

Medical, Dental, and Vision Insurance

401(k)

PTO and company holidays

Employee Discounts

Fitness and Wellness Perks

Pet Insurance

A collaborative and supportive team environment

Full-time