Business Services Specialist BO - Floater

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.

Essential Functions Statement(s) * Greets visitors and patients to determine their needs and directs them accordingly * Collects appropriate documentation from patient and enters into PM system * Collects copay, coinsurance or other balances owed on account * Prints billing slip for physician to mark services performed * Schedules follow-up appointments and cancels patient appointments due to no show * Enters charges same day of service * Codes diagnosis * Reconciles payments daily * Ensures that claims are in drop status at charge entry * Maintains cash drawer for making change and balances it daily * Verifies that all billing slips are submitted at the end of the day * Prints appropriate registration forms from medical record system for future appointments * Obtains precertification * Performs other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) * Accountability - Ability to accept responsibility and account for his/her actions.

* Accuracy - Ability to perform work accurately and thoroughly.

* Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

* Communication, Oral - Ability to communicate effectively with others using the spoken word.

* Communication, Written - Ability to communicate in writing clearly and concisely.

* Customer Oriented - Ability to take care of the customers' needs while following company procedures.

* Detail Oriented - Ability to pay attention to the minute details of a project or task.

* Friendly - Ability to exhibit a cheerful demeanor toward others.

* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Previous customer service experience required.

Experience in the operations of a physician's office is preferred.

Computer Skills: Must be computer literate.

Basic computer skills required.

Must be able to type.

Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families.

* Medical / Dental / Vision Insurance * HRA Option * Flexible Spending Account * Basic Life Insurance * Voluntary Life Insurance Option * Long-Term Disability * Voluntary Short-Term Disability * Accident Insurance * Critical Illness Insurance * 401(k) Plan Matching + Profit Sharing * Employee Assistance Program * Paid Time Off * 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled