Associate Install Technician - Replacement Windows and Doors

Job Overview

At Marvin, we’re driven by a simple but powerful purpose: to imagine and create better ways of living. For over 100 years, we’ve been a family-owned and -led company committed to helping people live healthier, happier lives through thoughtful design, exceptional craftsmanship, and a deep understanding of how people live and work in their homes.

Infinity from Marvin is our dedicated replacement window and door business, bringing Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.

We are currently seeking an Install Technician to join our Infinity team. This role is essential in delivering a best-in-class customer experience through expert installation and post-installation service of Infinity window and door products.

Highlights of your role

Assist with the installation and post-install service and repair of Infinity window and door products.

Support the Lead Installer with job site tasks including product installation and removal, site setup and cleanup, and product preparation in the warehouse.

Perform basic construction tasks using standard industry trade methods.

Deliver superior customer satisfaction through professional and courteous communication.

Communicate product and installation issues to customers and the Infinity production team.

Provide post-sales support and service for Infinity products.

Maintain clear and concise jobsite documentation to support timely resolution of service requests.

Manage and maintain company-issued assets (tools, phone, computer/notepad).

Ensure personal safety, maintain a clean and safe jobsite, and present a professional appearance.

You're a good fit if you have (or if you can)

Experience in the construction industry.

Completion of a trade or certification program in a related field preferred.

Ability to meet physical requirements of the role, including lifting up to 50 pounds and climbing ladders or scaffolding.

Strong communication skills and a commitment to customer satisfaction.

Detail-oriented with a focus on safety and quality.

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.

Compensation

$20 - $25 per hour based on experience

Regular