Office Assistant Intership

Role Summary

An office assistant who will act as a secretary and also a customer support staff.

Key Responsibilities

1. Manage office correspondence, including emails, phone calls, and walk-in inquiries,

ensuring timely and professional responses.

2. Maintain accurate records, files, and databases (both physical and electronic) for easy

retrieval and reference.

3. Schedule and coordinate meetings, appointments, and travel arrangements for

management.

4. Prepare reports, letters, memos, presentations, and other documents as required.

5. Greet and assist clients, visitors, and callers, providing information or directing them

to the right person/department.

6. Handle customer inquiries, requests, and complaints in a courteous and efficient

manner, escalating when necessary.

7. Support office operations by monitoring supplies, coordinating with vendors, and

ensuring a well-organized workspace.

8. Take meeting minutes, prepare summaries, and follow up on action items to ensure

accountability.

9. Collaborate with different departments to facilitate smooth communication between

staff, management, and clients.

10. Generate regular reports on office activities, customer interactions, and support

services to assist management decision-making.

Qualifications

A Bachelors degree or diploma.

A Bachelors degree in BBIT an added advantage.