Job Description
Rocky Mountain Sewing & Vacuum is currently seeking individuals with experience in the repair of electro-mechanical devices to join our service team to repair home sewing machines. Ideal candidates will either have direct knowledge of sewing machine repair OR experience in the repair of similar mechanical devices such as printers, copiers, ATMs, appliances, etc.
Rocky Mountain Sewing & Vacuum Centers have been committed to sewing and vacuum needs since 2008. We started with two retail location specializing in sewing machines and vacuum cleaners. Since then we have grown to 4 retail locations in the Denver area and Colorado Springs.
At Rocky Mountain Sewing & Vacuum we back up everything we sell with expert technical service. Our staff of full time technicians are professionally trained to make sure your machine keeps running like new. We guarantee the satisfaction on every service we perform. We are currently seeking individuals to join our dedicated service team.
We offer:
Product and service training for new technicians
Health insurance, vacation time, paid holidays and 401k
Competitive compensation program based upon experience
Main responsibilities include:
Troubleshooting, diagnosing and resolving maintenance and repair issues on a variety of home sewing machines.
Maintaining current technical knowledge and continuously working to expand knowledge of new technology and equipment through manufacturer training
Ability to work a consistent 40 hour work week and occasional overtime Monday-Friday
Ensuring a high level of client satisfaction by meeting customers' needs in a courteous, timely, and cost-effective manner
Qualifications for this role include:
Prior service experience on sewing machines is not required, but is a plus
Ability to read and interpret documents such as service manuals, parts catalogs, circuit diagrams, and operating & maintenance instructions
Skilled computer knowledge & PC proficient
Digital electronic knowledge
Excellent time management skills required
Self-motivated and results-focused
Excellent analytical and problem-solving skills
Good interpersonal skills
Exceptionally skilled in organization, attention to detail and effective prioritization of duties
Ability to work independently and as part of a team
Ability to lift and up to 50 poundsCompany Description
Who are we? In 2008 Rocky Mountain Sewing and Vacuum was established and has grown to 4 stores, a warehouse, and service center. The 4 locations to serve you are: Arvada, Aurora, Littleton and Colorado Springs. We are the largest sewing and vacuum company in Colorado and so we can offer a stable workplace with lots of room to grow.
Full-time