Community Manager - Columbus, OH

Description This position is responsible for assisting in the operation of a department.

An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

* Proficient with Google Suite applications including Gmail, Docs and Sheets * Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele * Strong interpersonal, written and verbal communication skills required * Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.

* Strong decision-making, organizational and problem-solving skills * Support and provide efficient and timely communication to multiple Homeowner's Association (HOA) Board of Directors (clients) needs, requests and action items.

* Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening). * Ability to effectively manage multiple client relationships simultaneously.

* Prepare all meeting material packets for all above mentioned meetings * Create budgets for communities in portfolio * Obtain and negotiate all vendor contracts i.e.

(landscaping, maintenance etc.) * Ability to review, interpret and ensure compliance with HOA documentation * Ability to review, interpret and answer questions on Financial Documents * Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.

* Document and retain all communications between the Community Board Members, Vendors, and Support Teams * Assist and respond to all homeowners' questions relating to statements, violations, maintenance and other questions pertaining to their HOA * Ability to research and obtain information to resolve homeowners' needs * Conduct follow up on specific requests made to agent by home owners * Filing of Paperwork * Other tasks as assigned Requirements * Strong communication skills * Strong ability to multitask * Strong ability to pay attention to detail * Retain and recall a large amount of detailed information * Move quickly and efficiently through assigned workloads * Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships * Conduct appropriate for Business atmosphere * To be able to clearly comprehend the information over telephone * Utilize general office equipment i.e., telephone, fax, copy machine * Proper Grammar * Prior HOA experience a plus * General understanding of HOA documents helpful * Bi-lingual helpful Location: * Must be located in or near Columbus, OH Education and Training: * High School Diploma * 2-5 years related experience; or equivalent combination of education and experience * CMCA, AMS or PCAM Designation preferred Adaptability: * Adapts to changing work demands.

* Stays focused on own work when faced with challenges and/or difficulties.

* Stays open to and learns from feedback.

Physical Activities The following physical activities are necessary to perform one or more of the essential functions of this position.

* Moves, lifts, carries supplies weighing less than 20 pounds without assistance.

* Creates documents, reports, etc.

using a computer.

* Ability to enter and locate information on a computer.

* Visually verifies and/or reads information.

* Sits for an extended period of time.

* Must be physically present in the office as the needs of the business dictates.