Production Support

Genesis10 is currently seeking a Production Support with our client in the financial industry located in Plano, TX. This is a 12+ month contract position.

Responsibilities:

Respond to requests for application support from business, operations, and interfacing application teams during on call schedule

Manage incident resolution in production environments for assigned applications

Manage problem tracking and resolution in production environments for assigned applications

Support and perform change tasks per instructions from application teams in production environment

Schedule and manage infrastructure maintenance activities for production environments

Monitor jobs and respond to job alerts timely

Support release and deployment activities as needed

Requirements:

Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers

Understanding of Oracle Database structure, data replication and ability to create and run data queries in Oracle Databases using SQL

Understanding of WebLogic, IIS and IBM WebSphere MQ, troubleshooting data issues

Understanding of HTTP protocols and how to make API calls through HTTP

Scripting and automation

Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application

Understanding of Remedy Incident Management, Problem Management, and Change Management modules

Good written and verbal communication skills, able to summarize at a business level, a technical issue or problem

Pay range: $48.85 - $56.85

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

• Behavioral Health Platform

• Medical, Dental, Vision

• Health Savings Account

• Voluntary Hospital Indemnity (Critical Illness & Accident)

• Voluntary Term Life Insurance

• 401K

• Sick Pay (for applicable states/municipalities)

• Commuter Benefits (Dallas, NYC, SF and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.