Billing Specialist - AMR/EMEA (Hybrid)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

The Billing Specialist will manage end-to-end billing operations for EMEA, ensuring compliance with local regulations and leveraging portals for electronic invoicing. This role supports Illumina’s global finance strategy by maintaining accuracy, timeliness, and regulatory adherence in all billing activities.

Key Responsibilities

Process and validate customer invoices through portals, ensuring compliance with European e-invoicing standards.

Monitor invoice status and resolve discrepancies in collaboration with internal teams and external customers.

Maintain accurate billing data in ERP systems (SAP or equivalent) and reconcile transactions.

Support Quote-to-Cash workflows, including credit checks and customer master data updates.

Liaise with tax and compliance teams to ensure adherence to local fiscal requirements.

Generate reports for billing performance and aging analysis.

Additional Activities

Bank statement upload for reconciliation and cash application.

Billing reconciliation to ensure accuracy between ERP and Pagero data.

Manual invoice creation for exceptions or special cases.

Information gathering for audits and compliance reviews.

Customer refund processing in line with company policy.

Customer change requests for master data updates.

Output changes for invoice formats and delivery preferences.

AR inbox management, responding to queries and resolving issues promptly.

Supports downstream AR activities (collections follow ups, customer account maintenance) and audit/compliance requirements.

Required Skills & Qualifications

Typically requires a minimum of 4-6 years of billing or accounts receivable experience in a multinational environment.

Knowledge in SAP and advanced Excel (pivot tables, VLOOKUP).

Strong analytical and problem-solving skills; ability to troubleshoot invoice issues.

Excellent communication skills in English; additional languages are a plus.

Requirements: Must reside in São Paulo and commute 2 days/week. Submit CV in English.

Why Join Illumina

Mission driven work impacting global health.

Collaborative culture with growth and learning opportunities.

Competitive compensation and comprehensive benefits.

Commitment to belonging and inclusion.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact . To learn more, visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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