Kforce had a client in need of a Site Reliability Engineer in Jersey City, NJ.
Responsibilities: * Provide on-call support and incident management for production systems * Lead root cause analysis and communicate incident impact and resolution * Execute disaster recovery and business continuity plans * Maintain operational documentation and support audit processes * Collaborate with technology and business partners to investigate and resolve issues * Ensure readiness for system changes and drive improvements to prevent instability * Monitor system metrics to enhance scalability, reliability, and performance * Contribute to support engineering efforts for Tax and Corporate Actions products * Apply application patterns and analytics to improve service standards * Support automation initiatives through data-driven models * Participate in recurring maintenance and reliability strategies* Proven experience in support engineering and incident response * Strong analytical and problem-solving skills * Familiarity with disaster recovery testing and business continuity planning * Experience with mainframe technologies: COBOL, CICS, DB2, JCL, VSAM, and SQL * Understanding of Tax Reporting/Cost Basis and Corporate Actions applications (preferred) * Ability to collaborate across teams to improve system availability and resilience * Passion for operational excellence and continuous improvement