Assistant Branch Manager - Fullerton

Job Description

Lead with Purpose. Build with Passion. Belong to Something Greater.

At Orange County’s Credit Union, we don’t just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $2.5+ billion in assets, and 140,000+ members, we’ve built a reputation for excellence—and we’re just getting started.

Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you’re not just taking the next step in your career; you’re joining a team that loves where they work.

Are you a dynamic leader with a passion for people, performance, and purpose? Do you thrive in a fast-paced, relationship-driven environment where your ideas matter and your impact is felt daily? If so, we want YOU to be the next Assistant Branch Manager at our vibrant credit union!

What You’ll Do:

As the right hand to the Branch Manager, you’ll lead with heart and hustle—driving service excellence, team performance, and business growth. You’ll be the spark that ignites a culture where every Associate owns the Member experience and every Member feels valued.

Lead with Purpose: Inspire and coach a team of talented Associates to deliver exceptional service and build lasting relationships.

Drive Results: Use strategic thinking and performance accountability to meet and exceed branch goals.

Champion Innovation: Challenge the status quo and ask, “How can we improve?” every single day.

Grow the Business: Represent the credit union in the community, cultivate relationships, and drive new Membership growth.

Empower Your Team: Cross-train Associates, recognize achievements, and create a culture of continuous development.

Make Smart Decisions: Use data, NPS feedback, and financial reports to guide branch strategy and profitability.

Stay Compliant & Secure: Ensure branch operations meet regulatory standards and maintain a safe, secure environment.

What You Bring:

3+ years of sales/customer service experience in a financial institution PLUS 3+ years having direct reports and managing the performance of others (operations, compliance, & sales).

Proven success in business development and community engagement

NMLS License & Notary Certification (or willingness to obtain)

A passion for leadership, service, and making a difference

What We Offer

A Voice That Matters: Your ideas help shape our future! Be part of a thriving and growing organization where everything you do contributes to overall success.

A People-First Culture: We lead with empathy and authenticity.

Comprehensive Benefits:

Anthem HMO/PPO, Delta Dental, and Unum options – from day one!

401(k) with up to 8% employer match

Annual performance bonuses & merit increases

Educational grants up to $1,000

13 vacation days/year (increases after 5 years)

7 sick days/year + paid holidays

Final offers based on qualifications, experience, and internal equity. The pay range for the Assistant Branch Manager role is $33.00 - $39.00 per hour.

Orange County's Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.

Full-time