Customer Support Coordinator

Job Description

A growing manufacturing organization is seeking a detail-oriented and proactive Customer Support Coordinator to support its operations team. This entry-level, in-office role is ideal for a professional who is looking to build a career in operations and customer support.

Responsibilities

Act as the primary point of contact for customer communications, primarily via email.

Enter and manage data within an ERP system, ensuring accuracy and timeliness.

Coordinate inventory movements between multiple sites to support production and delivery schedules.

Collaborate with internal departments such as Purchasing, Manufacturing, and Production.

Provide planning and administrative support to the operations team.

Required Skills & Qualifications

Bachelor’s degree in Business, Supply Chain, Operations, or a related field.

A years of experience in a customer service, planning, or administrative role.

Strong written and verbal communication skills.

High attention to detail and accuracy in data entry.

Analytical thinking and problem-solving abilities.

Proficiency with computer systems; prior ERP experience is a plus.

Ability to work independently and as part of a collaborative team.

Balanced personality to align with team dynamics.

Pay Details: $50,000.00 to $55,000.00 per year

Search managed by: Jessica Robbins

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Full-time