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Community Advocacy Project Coordinator

Company:
Pinnacle Community Services
Location:
Niagara Falls, NY, 14305
Pay:
22.15USD per year
Posted:
September 30, 2025
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Description:

Job Description

JOB TITLE: COMMUNITY ADVOCACY PROJECT (CAP) COORDINATOR

PROGRAM: Passage Domestic Violence Services

STATUS: Full-Time, (35 hours per week)

FLSA DESIGNATION: Non-exempt

REPORTS TO: Director of Passage Domestic Violence Services

DEGREE: Master’s in Social Work preferred or Bachelor’s in Social Work or related field with 3+ years direct service experience

EXPERIENCE: Extensive related clinical knowledge of family issues including family violence. Experience in collaboration with community partners

SALARY RANGE: $22.15/hour

POSITION OVERVIEW:

The Community Advocacy Coordinator (CAP) Coordinator is responsible for supporting all aspects of the Domestic Violence program in addition to demonstrating knowledge of the mission and services of PCS. The CAP Coordinator is responsible for overseeing the advocacy services offered through the Domestic violence program.

BENEFITS:

Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)

Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment

Flexible Spending accounts for both health and dependent care

Employee Assistance Program available

Employer paid short- and long-term disability insurance available

Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)

401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan

Mileage Reimbursement

15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)

Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays

1 Wellness Day yearly

Wage/Longevity Bonuses available

Attendance Bonus available bi-annually

Bereavement Leave – 4 work days of leave with pay available

Staff Recognition/Staff Appreciation events

Team Building and In-House training available offering learning and educational opportunities

QUALIFICATIONS/EXPERIENCE:

Bachelor’s in Social Work or related field with 3+ years direct service experience may be considered

Master’s degree in Social Work preferred

Valid NYS Driver License and use of personal vehicle during work hours

Extensive related clinical knowledge of family issues including family violence

Experience in collaboration with community partners

Knowledge of family violence dynamics and experience in group work

Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web-based databases. Understanding of the use of email in the workplace

JOB RESPONSIBILITIES:

Actively engages in and provides educational presentations on domestic violence and related topics to community agencies, businesses and organizations

Provides community advocacy and safety planning according to the specified needs of families residing in PASSAGE House and for families in the community

Recruits, trains and supervises interns in the Community Advocacy Project philosophy in collaboration with our community partners

Coordinates and oversees the roles and responsibilities of the Shelter Advocate, non-residential Support Group Facilitators and Child Enrichment Worker

Conducts interviews to assess client dynamics and creates agreed upon service goals for family violence survivors and their children. Evaluates service provided

Educates clients in advocacy and navigation skills through various community services

Attends court and Department of Social Services proceedings for client advocacy as appropriate

Possesses current knowledge of community referral resources and facilitates linkages as appropriate

Facilitates groups for adults and/or children from DV families to offer support and education on domestic violence

Actively works alongside the PCS Outreach Committee to educate the community at large regarding PCS agency services. This also includes providing PCS staff with training on the dynamics of domestic violence

Coordinates with PASSAGE House staff to respond to hotline calls, respond to emergent client needs, plan coverage of shelter/hotline for the day in order to ensure shelter safety and that client needs are met during daytime hours

Maintains thorough client files/statistics/client closings on a timely basis and documenting daily activities. Assists with information for reports to funding bodies

Coordinates field placement with educational institution per agreed upon standards

Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval

Participates actively in regularly scheduled supervision with Program Director and participates actively with this process

Performs other duties as assigned by Administration

SUPERVISORY RESPONSIBILITIES:

Program interns

Non-residential Group Facilitators

Child Enrichment worker

Shelter Advocate

PHYSICAL/ENVIRONMENTAL DEMANDS:

Job performed primarily in a shelter/residential setting

Frequent local travel

Occasional lifting (15 pounds or less)

Occasional standing/sitting

Moderate stress/fast paced environment

Occasional PC/computer work

AGENCY EXPECTATIONS:

Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements

Attends and participates in appropriate agency staff trainings and meetings

Advocates for cultural diversity/sensitivity as appropriate

Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace

DISCLAIMER:

The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.

EOE STATEMENT:

It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Full-time

Hybrid remote

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