Program Coordinator

Job Description

Benefits:

Competitive salary

Health insurance

Paid time off

Job Summary

The Program Coordinator plays a vital role in overseeing the daily operations of afterschool and summer programs that provide therapeutic services to youth. This position serves as a liaison between facilitators, program directors, and other key stakeholders to ensure program effectiveness, compliance, and high-quality service delivery.

Essential Duties and Responsibilities

Review and assess program documentation to ensure accuracy and compliance with organizational and regulatory standards.

Monitor program performance and adherence to policies and procedures, including in-person site visits.

Identify areas for improvement and work with facilitators/directors to implement corrective actions

Serve as the primary point of contact between facilitators, program directors, and organizational leadership.

Provide ongoing support and guidance to program staff.

Facilitate regular meetings to discuss program updates, challenges, and best practices.

Conduct scheduled and unannounced site visits to assess program operations and service quality.

Ensure that youth participants receive appropriate services in a safe and structured environment. Provide feedback and recommendations to enhance program effectiveness.

Maintain accurate records of program activities, compliance findings, and corrective actions. Prepare reports summarizing program performance and compliance status.

Qualifications

Bachelor's degree in social work, Psychology, Education, or a related field or adequate work experience.

Minimum of 3 years of experience in program coordination, behavioral health, mentoring, or youth services.

Understanding of therapeutic services for youth and program compliance standards.

Excellent communication, organizational, and problem-solving skills. Ability to conduct site visits and travel as needed.

Proficiency in Microsoft Office Suite and database management system

Working Conditions

Work is primarily conducted in a professional office setting.

Regular site visits to program locations (e.g., schools, community centers, or partner sites) are required.

The role requires flexibility to accommodate after-school and summer program hours, which may include occasional evenings and weekends.

May involve working in varied environments, including indoor and outdoor program spaces.

Must be able to travel locally between sites; reliable transportation is required.

Physical Requirements

Ability to remain in a stationary position (e.g., sitting or standing) for extended periods while working at a computer or attending meetings.

Ability to move through program sites, including walking, standing, and occasional bending or lifting.

Ability to lift and transport materials or supplies up to 25 pounds.

Visual acuity to read documents, screens, and program materials.

Ability to communicate effectively with staff, participants, and community partners in person, by phone, and via email.

Must be able to maintain composure and professionalism in dynamic or high-energy program environments.

Full-time