Digital Print Coordinator/Print Operator

Job Summary: Digital Print Coordinator's role: Heavy client interaction verbal/written forms.

Customer Service skills is a must.

Coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include, Job intake, operate print jobs, Recordkeeping, Shipping, Receiving.

Applicant must be able to multitask and take in/understand complex work instructions.

Ensure quality maintenance of all logs and reporting documentation; attention to detail.

Participate in cross-training and perform other duties as needed.

Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Perform other tasks as necessary / assigned.

The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands.

Schedule: Sunday -- Thursday (5PM -1AM) Job Duties & Responsibilities Job Intake * Answer Incoming Calls * Monitor Email Traffic on varies areas of Intake * Respond to emails and answer inquiries * Strong Customer Service Skills * Strong verbal/written communication skills * Assess incoming print jobs and requested deadlines * Communicate effectively with clients regarding job requirements * Ability to negotiate deadlines and other job parameters as necessary * Organize and prioritize jobs in queue to optimize meeting client expectations * Ability to use Microsoft office suite * Assign print jobs fairly between print operators Print Operator * Operate print, copy and scanning equipment * Operate binding and other finishing equipment * Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc…) * Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers * Perform multiple finishing types: wire-o, 3 hole drill, lamination, stuffing envelopes, folding, and cutting * Experience in using electronic/manual cutter * Setting up and operating a variety of fiery printing software * Ability to use Microsoft office suite * Troubleshoot machine problems Required Qualifications: * Previous experience in Mail/Document Preparation; * Document Scanning and/or Document Indexing * Ability to effectively work individually or in a team environment.

* Ability to handle multiple projects simultaneously * Ability to adapt to changing fast-growing production environment * Ability to communicate both verbally and written with customers and company personnel * Strong organizational and administrative skills * Ability to meet employer's attendance policy * Work experience in email and Microsoft Windows environments is required * May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations * Must be able to sit, stand, and/or walk for long periods of time with or without accommodations High School Diploma or equivalent (GED) required