Front Desk Agent - South Branch Inn, Moorefield

Join Our Hospitality Family at South Branch Inn – Front Desk Agent

Are you a people person who loves making others feel welcome? Do you thrive in a fast-paced environment where every day brings new faces and new opportunities to create memorable experiences? If so, we’d love to have you on our team at South Branch Inn in Moorefield, WV!

As a Front Desk Agent, you’ll be the heart of our hotel—the smiling face that greets guests, the helping hand that ensures smooth check-ins and check-outs, and the friendly voice that answers questions and makes visitors feel right at home.

At South Branch Inn, we live by the Taylor Hospitality Promise:

“From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way.”

Compensation: $14.00/hr, part time

What You'll Be Doing:

Welcome guests with warmth, professionalism, and a genuine smile

Handle check-ins, check-outs, reservations, and payments with accuracy

Be the go-to expert for guest questions, local tips, and hotel services

Assist with luggage, room keys, and making guests feel truly cared for

Work closely with housekeeping and maintenance to keep operations running smoothly

Solve problems with empathy and positivity when challenges arise

Keep the front desk clean, organized, and running like clockwork

What We're Looking For:

A positive personality and a passion for people (hospitality is our business!)

Strong organizational and communication skills

Comfort with computers; knowledge of reservation systems is a plus

Dependability, initiative, and a “team-first” attitude

Flexibility to work different shifts—including evenings, weekends, and holidays

Ability to stand for long periods, move quickly when needed, and lift up to 40 lbs

Why You’ll Love Working With Us:

Be part of a supportive team that values fun, teamwork, and growth

Gain hands-on hospitality experience in a welcoming, family-style environment

Opportunities to learn, grow, and take on new responsibilities

Every day is different—you’ll never be bored!

Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company: Up to Par Management Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.