Program Support Specialist Home and Community-Based Services (

Schedule: Full-time

What You Will Do at ODM:

Office: Policy

Bureau: Long-Term Services & Supports

Classification: Medicaid Health Systems Specialist (PN 20046489)

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking an experienced healthcare professional to be part of our Home and Community-Based Services (HCBS) Policy Team. The HCBS Policy Team is responsible for policy development and oversight of a variety of state-wide programs aimed at supporting the needs of individuals located throughout their community. Programs include:

1915(c) waiver programs operated by the Ohio Department of Aging (ODA), the Department of Developmental Disabilities (DODD), and ODM

As the Program Support Specialist – Home and Community-Based Services, your responsibilities will include:

Supporting functions of statewide Long-Term Services and Support (LTSS) Home and Community-Based Services (HCBS) programs: Ohio Home Care, PASSPORT, Assisted Living, Level 1, SELF, and Individual Options.

Coordinating requests for edits to information within ODM’s case management system.

Coordinating and tracking amendments to the HCBS waiver programs and applications.

Coordinating and tracking amendments to HCBS-related rules including identifying and tracking rule filing timelines.

Coordinating constituent inquiries among Policy Team and providing responses to communications received from internal and external stakeholders.

Monitoring and managing requests to gather and track documentation from legacy case management systems.

Assisting with inquiries, complaints, and grievances to identify appropriate program and/or policy section for assignment and routing.

-Completion of undergraduate core program in business administration, social or behavioral science, health or statistics; additional 24 mos. exp. specific to subject area of which 12 mos. exp. in use of spreadsheet and database software. Note: education & experience to be commensurate with approved position description on file.

-Or 24 months experience as Medicaid Health Systems Analyst, (65291).

-Or equivalent of Minimum Class Qualifications for Employment.

Job Skills: Health Administration

Technical Skills: Public Health, Operational Support

Professional Skills: Collaboration, Problem Solving, Written Communication