Collections Analyst

Soni is partnering with a leading Law Firm to identify a Collections Analyst responsible for managing accounts receivable inventory and driving timely payments from clients. The Collector plays a key role in building and maintaining relationships with partners, secretaries, and client contacts-ranging from General Counsels and CFOs to Payment Processors and Invoice Coordinators. While partners may be engaged as needed, the firm's model entrusts the Collector with primary ownership of collection activities and regular client follow-ups.

Responsibilities

Manage collection activity for assigned partners and clients by monitoring and analyzing aged receivables reports.

Communicate directly with clients-both verbally and in writing-to facilitate payments and resolve outstanding balances.

Work daily within the Elite 3E billing system, generating reports, running inquiries, updating collection status notes, and scheduling follow-ups.

Utilize multiple client e-billing systems to track invoice status and ensure timely payment.

Customize collection strategies for individual partners and clients to maximize collection opportunities.

Review aged accounts receivable, identify past-due invoices, and ensure clients receive the necessary information (expense back-up, budgets, client codes, etc.) to process payments.

Collaborate with billers to resolve short-payments and implement processes to minimize future discrepancies.

Build relationships with client-side administrative personnel to expedite payments.

Provide consistent communication and detailed inventory reports to partners for review.

Assume ownership of collection activities, escalating issues to management and partners when necessary.

Assist with payment allocation and partner closely with the Collections and Cash Management team to resolve issues.

Requirements:

Strong written and oral communication skills.

Excellent interpersonal skills with the ability to build professional relationships at all levels.

Strong attention to detail, organizational skills, and ability to prioritize.

Proactive and results-oriented mindset.

Strong analytical and problem-solving abilities.

Ability to work independently while contributing to a team environment.

Education & Experience

Bachelor's degree required.

Minimum of 4+ years of billing or collections experience in a large law firm or professional services firm required.

Prior collections experience strongly preferred.

Compensation: $100,000

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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