Training Assistant

Line of ServiceInternal Firm Services

Industry/SectorNot Applicable

SpecialismIFS - Administration

Management LevelSenior Associate

Job Description & Summary

About PwC’S Academy

At PwC’s Academy, we provide our clients with tailored learning solutions, including bespoke training, internationally recognised qualifications, learning strategy development, operating model design, and innovative learning technologies all designed to support their professional growth and organisational success.

Your Mission

We are seeking a diligent and client-focused Training Coordinator to join our Learning & Education (L&E) team. You will play a key role in supporting a variety of learning projects and programmes.

Key responsibilities will include but are not limited to:

Coordinating all aspects of learning programmes including exam invigilation and sales efforts

Maintaining accurate training records and documentation to ensure compliance with company policies

Liasing with trainers, subject matter experts, and clients/students to align programme content and logistics

Addressing learner requests and queries including preparation of learning reports and analytics dashboards

Supporting the smooth delivery of in-person learning sessions at PwC’s Hub as necessary

Overseeing day-to-day training session logistics including sending invites, organizing training materials, monitoring attendance, setting up training rooms, liaising with participants and trainers, and collecting and analyzing feedback

Maintaining effective communication with all stakeholders in the learning ecosystem

Acting as a point of contact between trainers, attendees, and other stakeholders to ensure seamless programme execution.

About You

We are looking for someone who brings the following skills, experience, and qualities to our team:

1 to 2 years experience in an office and client facing environment is deemed ideal for the role

Post-secondary level of education or diploma is required

Experience with Learning Management Systems (in particular Moodle) is an asset, although not essential

Proficient in Microsoft Office (especially Excel) and Microsoft Workspace tools

Strong organisational skills and ability to build with students and clients

Being capable to conduct basic research efficiently

Able to work independently and as part of a team, delivering within tight deadlines and

Strong written and verbal communication skills.

Create your future with us

At PwC we strive to solve important problems. By joining our Firm, you are joining a community of human-led and tech powered solvers that leads with the heart and lives by our values. Our focus is on helping you realise your full potential by providing you with a healthy working environment, a dedicated learning journey, as well as the required flexibility to achieve your desired work life balance.

Bring your whole self to PwC and discover how far you can go. This opportunity is ideal for you if you are eager to embark on a journey to invest in your career development and are also excited to collaborate with experts in the field. We have people from all walks of life, and we are committed to a world where everyone is seen and heard, so let’s re-imagine the possible together.

But that is not all! At PwC we provide various benefits such as:

A dedicated Career Coach assigned to you to focus on helping you set your career path and reach your personal and professional goals

A Wellbeing Program, which includes an Employment Assistance Program and Fitness initiatives

Ongoing feedback and annual performance appraisals

A dynamic, diverse and young environment

An open door policy inviting you to have conversations as the need arises

Regular social and sports activities organised by our Committees

If you are ready to enhance your career and make a difference as part of a collaborative team, we would love to hear from you!

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing {+ 36 more}

Desired Languages (If blank, desired languages not specified)

Travel RequirementsNot Specified

Available for Work Visa Sponsorship?Yes

Government Clearance Required?No

Job Posting End Date

668911WD