Automotive Service Manager (Workshop Controller)

Position: Automotive Service Manager (Workshop Controller)

Location: 54 Duckworth St, Townsville QLD 4814

Position Type: Full-time, permanent

Salary: $79,000 - $89,000 plus superannuation, dependent on experience

Recruitment managed by: Yakr Pty Ltd

Elevate Your Career in North Queensland!

Our client, Townsville Auto Group, is seeking an experienced Service Manager (Workshop Controller) ready to elevate their career and lead a high-performing workshop team.

Townsville Auto Group is part of the long-established Pickerings Auto Group, a family-owned business with more than four decades of success in the Australian automotive industry. What began with one brand in Townsville has grown into 26 auto brands across eight locations in Queensland and the Northern Territory.

At Townsville Auto Group, our client proudly represents premium and mainstream brands including Audi, BMW, BMW Motorrad, Ford, GWM, Hyundai, INEOS Grenadier, Kia, LDV, MINI, Mitsubishi, MG, Porsche, Škoda, Volkswagen, and offers an extensive range of quality used vehicles.

This is an outstanding opportunity with competitive remuneration, real career advancement, and the chance to enjoy all that Queensland’s lifestyle has to offer.

Key Responsibilities

• Manage and coordinate daily workshop activities, ensuring optimal workflow and timely completion of service and repair tasks

• Supervise and mentor a team of skilled technicians, fostering a positive and collaborative environment

• Monitor and uphold high-quality standards in service delivery, in line with manufacturer guidelines and best practices

• Provide technical expertise to assist with troubleshooting and complex repairs

• Ensure every customer receives exceptional service

• Guarantee all vehicles are serviced and repaired according to customer instructions and manufacturer requirements

About You

• Proven experience in automotive service management or a similar leadership role

• Strong technical background with expertise in automotive systems and diagnostics

• Excellent organisational and communication skills

• Leadership qualities with the ability to inspire and guide a team

• Commitment to delivering outstanding customer service

Why Join Our Client?

• Competitive salary package

• Clear opportunities for career progression

• Work with premium global and Australian automotive brands

• Supportive team environment within a respected dealership group

• Enjoy the sunshine and lifestyle of North Queensland

Apply Now!

Take the next step in your career with our client, Townsville Auto Group. Send us your resume today and drive your career forward with a leader in the automotive industry.