Assistant (Campus) Manager of Data Center Operations

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

The Assistant Campus Manager will work directly with the Campus Manger, Regional Manager and Regional Director, Data Center Operations to monitor, maintain and support EdgeConneX data centers throughout their assigned region, in this case our Amsterdam Campus. This requires leading scheduled preventive maintenance activities, performing unscheduled maintenance, and supporting any customer requests. He or she will also help manage facility expansions and improvement, new MEP capacity expansions or repairs, and utility upgrades. This position reports to the Campus Manager and will be expected to work closely with the other Regional Managers, Peers, Customer Installation Project Managers and with contract vendors to accomplish their tasks. This is an onsite role in Schiphol-Rijk, so the expectation is to be onsite daily.

Primary Responsibilities

Partner with the Campus Manager in implementing and managing the Preventive Maintenance program at each of our sites and act as on-site lead for any emergency maintenance done at the EDCs

Ensure all customer SLA requirements are meet and maintained

Manage a team of highly skilled engineers within the assigned campus

Work with our computerized maintenance management system (CMMS) and other systems to ensure they are up to date and have the correct information

Effectively manage, supervise, and evaluate contract technical labor

Identifying areas of improvement within the assigned campus to our existing facilities, particularly efficiency and PUE

Conduct routine, ongoing assessment of the building systems operations

Ensure compliance with all safety procedures as well as utilization of protective equipment

Maintain ongoing communication with tenants, owners, property management and vendors

Travel outside of Amsterdam can be up to 10-20% of the time

Knowledge, Skills & Abilities

The ability to:

Comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio and PDF documents

Write and evaluate maintenance procedures

Ability to recommend improvements to dispatch and reporting processes and systems used for contract technical labor

Familiarity with power- and mechanical equipment, HV and LV switchgear and different brands of generators

Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables

Ability to successfully prioritize and manage multiple projects and responsibilities

Ability to meet committed timelines, leveraging assistance/input from peers

Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done’

A high level of commitment to customer service to both co-workers and clients

Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints

Ability to interact effectively with managers, clients, customers and the general public

Experience/Education

7+ years of experience in facility operations or engineering functions

2-3 years of experience managing senior field engineers within a hyperscale data center environment

Significant data center operations experience, to include detailed knowledge of UPS/PDU/RPP/CRAC/Generator and Security and Fire/Life Safety systems

Experience with multiple PM cycles for Data Center equipment

Experience with ticketing systems and Method-of-Procedure processes

Experience with Change Management and CMMS systems

Develop installation standards and project tracking/management documents

Any candidate possessing experience in the Construction or Real Estate environments are highly encouraged to apply

Education level: HBO in the Netherlands; Certified Electrician in Ireland (having completed Apprenticeship); Electrical/Mechanical Engineering Degree in Poland;

or equivalent in the relevant country

Safety for Operational Supervisors (OSHA 30)

EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

EdgeConneX offers a competitive benefits package.

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