Data Analyst

Schedule: Full-time

Cover letter and resume/CV submission is highly encouraged. PDF format preferred.

Data Analyst - Administrative Staff and unclassified pursuant to §124.11 (A) (30) and §3333.03 of the Revised Code. Serves at the pleasure of the Chancellor and in a fiduciary capacity to the Ohio Department of Higher Education (ODHE). Reports directly to the Director, Data Management & Analysis.

· Assists with all aspects of data input, usage, and related training with Ohio’s Colleges and Universities and the Higher Education Information System (HEI) and Ohio Technical College (OTC) systems.

· Assists in the management and creation of user accounts for ODHE applications.

· Provides customer support to institutions engaging with ODHE applications and services.

· Responds to data requests from the public.

· Performs analysis to assess and maintain data quality standards for data submissions from campuses through the HEI system.

· Assists in the development of queries to identify common submission problems and errors.

· Assists in the implementation of data quality control measures and performs data quality audits as needed.

· Aids in the development of standards to ensure reproducible and reliable analyses by the Data Analytics team.

· Ensures appropriate handling of confidential and sensitive information and information systems comprised of personally identifiable information as defined by FERPA.

· Other duties as assigned.

· Bachelor’s Degree.

· Strong quantitative, analytical and writing skills.

· Familiarity with statistical software such as SAS and SPSS; knowledge of SQL.

· Proficient with use of Microsoft Word, Excel, PowerPoint and Access software.

· Ability to work in data collection and research environment.

· Capable of writing detailed documents, conducting research in a team environment, and working with complex data.

· Experience making presentations and leading discussions.

· Solid customer service skills and teamwork experience are essential.

· Position requires administrative access to the HEI Auth and HEI system, which will require acknowledgement of stricter background check scrutiny.