Field Service Manager

Location: Hamilton, ON (must be comfortable commuting to office on a weekly basis, and traveling the surrounding areas for service calls)

Compensation: $100,000-$120,000 + 10-20% bonus & company vehicle/ reimbursement

Must have field service experience

Our client is a rapidly expanding and highly successful industrial equipment and service company, is seeking an experienced Field Service Manager to lead service operations in the Greater Toronto Area.

Role Description

This is a full-time hybrid role for a Service Manager based in the Greater Toronto Area. The Service Manager will oversee the service department, manage schedules, and coordinate with customers to ensure timely and effective service delivery. Core responsibilities include supervising technicians, managing inventory, addressing customer inquiries, and maintaining compliance with safety and quality standards. The role also involves troubleshooting equipment issues, conducting regular maintenance checks, and driving continuous improvement initiatives.

Qualifications

Proven experience managing service operations and coordinating service schedules

Strong background in supervising and training service technicians

Proficiency in handling customer inquiries and resolving service-related issues

Ability to manage inventory while ensuring safety and quality compliance

Excellent communication and organizational skills

Technical knowledge of compressed air systems and equipment

Skilled in troubleshooting and performing routine maintenance

Ability to work independently within a hybrid environment

Experience in the compressed air industry is an asset