Inventory Control Supervisor

Job Description

Join our team

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

INVENTORY SUPERVISOR

The Inventory Supervisor is responsible for inventory accuracy for specific customer accounts. They ensure inventory audits are completed, investigates variances, identify root causes for inventory discrepancies, and report findings. Recommends improvements to warehouse processes to prevent inventory loss, improve picking accuracy and increase productivity.

RESPONSIBILITIES

Responsible for all aspects of the facility inventory management, to include; inventory accuracy, inventory replenishment, and inventory conversion through kitting.

Manage the replenishment/returns process

Oversee the kitting team ensuring all kiting projects are prepared and processed timely, ensuring the inventory of the converted item and new Item are accurately accounted for.

Design and manage cycle count program for all clients

Schedule Physical Inventories with client services for all clients along with a set calendar

Perform location assessment and manage direct corrective actions

Managing quarantine and product destruction protocols

Evaluate flow of inventory from Receiving and Returns while having your direct reports perform audits

Managing the system integrity of building locations / inventory

Ensure your direct reports are trained in both COPS & Synapse System

Manage team workload and ensures priority work is completed timely

Reinforce consistent operational standards through training and accountability

Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift

Have daily beginning for the shift meetings with your direct report

Manage employee attendance and payroll hours

Provide daily feedback to employees through coaching and administer performance appraisals

Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation

Maintain a clean and safe work environment

Provide feedback to the Operation Manager on the operations and employees

Fulfill the duties of a supervisor under the Occupational Health and Safety Act including; safety, violence, and harassment laws

Maintain warehouse sanitation practices; clean, organized, and safe environment

Demonstrate respect for the Company’s values daily, maintain and uphold all policies & procedures

Assumes additional related responsibilities as required

EXPERIENCE

Five (5) years Distribution experience (3PL experience preferred)

At least two (2) years supervisory experience, preferably in a 3PL Operations role

Must be legally authorized to work in the United States

COMPETENCIES / SKILLS

Driven to provide excellent Customer Service with effective customer interaction skills

Strong interpersonal skills and a proven leadership ability within a team environment

Proven communication skills both verbal and written

Ability to prioritize work assignments while building a strong team

Comfortable with being directly involved in a fast-paced environment

Capable of working with minimal supervision

Ability to make sound decisions independently to obtain desired results

Strong interpersonal skills and a proven leadership ability within a team environment

Able to create control tools through effective Office 365 software applications knowledge primarily in excel & word.

Analytical skills

Previous experience with warehouse systems

Must be flexible and willing to work additional hours when required

Follow established processes and achieve customer Key Performance Indicators (KPIs)

Commitment to quality of work

Approachable, positive interpersonal style

Maintain open honest relationships

WHY JOIN US?

Work in an environment where safety is our first priority

The opportunity to build a career with a growing company

Medical, dental, and vision coverage for you and your family

Life and disability insurance

Wellness programs to support your family’s well-being

A Retirement Savings 401k Program with company match

Company team wear allowance

Company sponsored social events

Community volunteering

Full-time