GOLF SHOP ASSISTANT PT-Litchfield

Job Details

Job Location

Litchfield - Pawleys Island, SC

Description

DUTIES AND RESPONSIBILITIES

• Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.

• Answer questions and provide assistance and information to customers.

• Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner.

• Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and cart fees.

• Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays.

• Committed to being a leader in customer service by utilizing the principles and beliefs outlined in the SCORE customer service program.

• Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives.

• Ensure that the displays are kept at par stock inventory levels at all times and that the appearance of the displays meets or exceed company standards.

• Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures.

• Maintain a high profile with membership and guests and promote the service philosophy of Founders Group.

• Indirectly manage the Locker Room Supervisor and Outside Operations Supervisor (direct line responsibility to the Head Professional).

Qualifications

SAFETY RESPONSIBILITIES AND REQUIREMENTS

• Actively demonstrate, encourage, and model safety rules and guidelines in accordance with company, state, and federal law requirements.

• Address safety or hazard concerns.

• Report any work-related injury to management.

• Take personal responsibility for safety every day.

• Potential exposure equipment movement hazards, misdirected golf balls and dangerous chemicals/solvents, pesticides, herbicides, and fertilizers if proper safety procedures are not followed.

QUALIFICATIONS REQUIREMENTS EXPERIENCE EDUCATION

• Good organizational skills.

• Good verbal skills.

• Ability to use logical or rational thinking to solve problems.

• Ability to perform basic mathematical calculations, including calculations involving fractions, decimals, and percentages.

• Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.

• Ability to effectively inspect professional golf shop merchandise displays and outside operations golf areas.

• First aid certification preferred.

• Requires regular attendance, teamwork, initiative, dependability, and promptness.

• Ability to perform moderate physical work; may be required to lift up to 60 pounds occasionally, up to 45 pounds frequently, and up to 25 pounds regularly.

• Ability to perform such activities as required such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five (5) hours without sitting.