Guest Experience Coordinator Part-Time

Guest Experience Coordinator, Part-Time

National Corporate Housing Home, Wherever You Are

National Corporate Housing is seeking a service-oriented Guest Experience Coordinator to deliver an exceptional experience for our residents before, during, and after their stay. This hands-on role includes coordinating apartment readiness, supporting guests in real time, and ensuring each move-in and move-out is seamless. The ideal candidate is organized, dependable, and passionate about going above and beyond for customers.

At National, we don't just provide housing, we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we're a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Expectations for Success:

Conduct pre-move-in and post-move-out walkthroughs to assess condition and ensure readiness

Document and escalate any issues, damages, or concerns in a timely manner

Deliver an outstanding guest experience by serving as the go-to contact throughout the resident's stay

Respond to guest needs promptly, including local travel to deliver items or resolve issues

Personalize move-in gifts and maintain inventory of welcome materials

Maintain and track local lockbox inventory for guest access

Coordinate with vendors for furniture and service deliveries, pickups, and installations

What Makes This Role Unique?

Dynamic work, no two days are the same

You won't be tied to a desk. Expect to be on the go and interacting with apartments and guests

Direct influence on guest satisfaction and company reputation

Join a collaborative and supportive local team

Who You Are:

A personable self-starter with strong communication skills

A "whatever it takes" attitude toward providing the ultimate guest experience

A reliable team player who thrives in a fast-paced, flexible environment

Comfortable with local daytime travel for apartment inspections and deliveries

Familiar with basic computer programs (Microsoft Office, Outlook, etc.)

High school diploma or GED required; must be at least 18 years old

Benefits:

Competitive Base Salary

$20.48- $25.87/hour

One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion

Inclusive Awards and Recognition Program

Wellness program

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Additional Information:

Fair Labor Standards Act (FLSA): Non-Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Pay Range: $20.48 - $25.87 per hour