Call Center Rep-Global

Spanish Speaking Customer Service Representative:

Customer Rep- Global

Columbus, OH

Position Title:Customer Service Representative

Location: Global Meals, Columbus OH

Salary:$ 18.00 hr.

Monday- Friday Daylight

Customer Service Representativew! Are you looking for a job with good work/life balance that also allows you to make a difference in people's lives? If so then we have an exciting opportunity to join our team of dedicated team members. In addition to being a great place to work

Share This Opportunity

Are you seeking a role that offers a healthy work/life balance and the chance to positively impact people's lives? If so, we have an exciting opportunity for you to join our dedicated team. We are proud to offer a starting wage of $18/hour.

Begin your career with us by applying today!

ABOUT THE COMPANY:

Casleo LLC DBA Global Meals, is a well-established and growing company that provides home-delivered meals to the elderly across various communities. As a Call Center Representative, your contributions will be essential in helping us fulfill our mission of meeting the nutritional needs of older adults by providing them with globally sourced, healthy, delicious, and nutritious meals.

POSITION OVERVIEW:

As a member of the Customer Service team and reporting to the Customer Service Manager, you will be responsible for managing incoming calls and emails from customers. Your primary responsibilities will include:

Answering phone inquiries

Managing customer accounts

Assisting with order placement

Maintaining accurate records of all customer interactions and actions taken

Taking ownership of customer issues and ensuring they are resolved

Verifying the accuracy and completeness of new customer data and activating new customers in the system

QUALIFICATIONS:

To be successful in this role, candidates should be:

Passionate about their work and committed to our mission and vision

Have a minimum of 1 year of call center experience

High school diploma or equivalent

Excellent phone and communication skills

Proficient in Microsoft Office applications, including Word and Excel

Strong in time management, with the ability to prioritize tasks effectively

WHAT WE OFFER:

A comprehensive benefits package, including medical, dental, and vision insurance

13 days of paid time off per year

Monday to Friday work schedule from 8:00 AM to 5:00 PM

We are an Equal Opportunity Employer: disability/veteran.