Receptionist, Weekends, Saturday & Sundays

Duties andResponsibilities

Maintain goodinterpersonal relationships with facility staff, healthcare professionals, andvendors (hospitals, home health agencies, hospice care, nursing homes, etc.) toprovide the best level of care for residents.

• Maintain strictconfidentiality of resident/staff information and promptly investigate staff orresident complaints.

• Receive andfollow reception schedule/instructions from your supervisor and as outlined inour established policies and procedures.

• Responsible foranswering the telephone, determine nature of call, and relay information withinthe facility, as necessary.

• Receive inquiriesand releases information in accordance with established policies andprocedures.

• Maintain acurrent file/list of patients/residents by name and room number, emergencyphone numbers of on-call personnel, department extensions, key personnel, etc.

• Receive requestfrom within the facility and locate personnel through the phone/pager system.

• Givedirections/information to visitors, guest, patients/residents, vendors, etc.

• Reportssuspicious persons information to supervisor immediately.

• Ensureguests/visitors/vendors sign in at the front desk, obtain a guest badge, andabide by exiting rules and refuse admission to persons as directed.

• Attend andparticipate in In-Service and On-The-Job training programs as directed.

• Ensureadministrative supplies have been replenished in work areas, as necessary.

• Ensure thatwork/assignment areas and facility lobby are neat, clean, and presentable.

• Must demonstratedependable, regular attendance.

• Must be able toread, write, speak, and understand the English language.

• Must be able tosit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittentlyduring the workday.

• Must be able tolift 35 pounds floor to waist, lift 35 pounds waist to shoulder, lift and carry35 pounds, and push/pull 35 pounds.

• Must be able toassist in the evacuation of patients.

• Other duties asassigned.

SpecializedRequirements

• Create andmaintain an atmosphere of warmth, personal interest, and positive emphasis, aswell as a calm environment throughout the facility.

• Followestablished safety procedures and precautions when operating office equipment.

• Ability tocommunicate professionally with personnel, residents, family members, visitors,government agencies/personnel and the general public.

• Ability tomulti-task and prioritize duties in an organized and efficient manner.

• Ability toproblem solve and work independently with minimal supervision.

• Possess workingknowledge of computer systems and software.

WorkingConditions

Subject tofrequent interruptions.

• Involved withpatients, employees, visitors, government personnel, etc.

• Subject tohostile and emotionally upset patients, family members, etc.

• Subject to falls,burns from equipment, odors, etc., throughout the workday.

• Possible exposureto infectious waste, diseases, conditions, etc.

Educationand Experience

Must be a highschool graduate or equivalent.

• Experience in askilled nursing facility preferred.

Renton Health and Rehabilitation is an EEO Employer - M/F/Disability/Protected Veteran Status