Bilingual CSR

Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. Their schedule will be Monday, Wednesday, Thursday, Friday 12:30pm to 9:00pm (off Sunday and Tuesday)

On a day-to-day basis, this person will:

- resolve open tasks through internal and external communication

- inform appropriate parties about issues so they can be addressed properly and quickly

- data entry for customer freight bills

- maintain customer satisfaction and quality service

- understand necessary internal technologies

- internal departmental communication to address order problems

- secure necessary documentation from transportation providers for customer billing

- improve current processes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience

- Bilingual in Spanish

- 1 year of Customer Service experience

- Microsoft Office experience

- Strong problem-solving skills

Verbal and written communication

- Strong Computer Skills

Nice to Have Skills & Experience

- experience at a logistics company

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.