Epic Principal Trainer

Job Summary

This position is responsible for the design, development and maintenance of the Epic training environment, training materials and methods for clinical and non-clinical end users under the direction of a Training Manager. Training is typically conducted in the classroom as well as in the practice. The Principal Trainer typically support an assigned application(s) and is responsible for achieving an in-depth understanding of the software, policies and procedures, and workflows for each application.

Must have the ability to understand and translate the functionality of Epic system configuration and workflow validations into a training environment development, easy to understand classroom presentations, and prepare and manage requirements for training sessions in collaboration with the project team. Responsible for quality control, including administering a proficiency assessment and class evaluation at the end of each session, and forwarding ideas to improve the effectiveness of the training to the Manager.

Principal Trainers typically collaborate at all levels of the organization to deliver customized curriculum and coaching to employees. They lead discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training program. In addition to training end-users within the facility, they will also train additional trainers within the organization, maintain policy/procedure documentation, provide training for new hires, and coordinate training for new software releases and updates.

Education

Position (I)

Education Type

Program of Study

Required/Preferred

High School Diploma or G.E.D.

N/A

Required

Associates Degree

Accredited Program

Preferred

Bachelor's Degree

Accredited Program

Preferred

Experience

Complete one of the following: Experience OR Competency

Principal Trainer

Number of Years

Type of Experience

Required/Preferred

1 Year

Experience in training

Preferred*

1 Year

Knowledge of clinical workflow, practice standards and documentation requirements

Preferred

1 Year

Experience in healthcare setting

Preferred

*For clinical applicants

Certification & Licensures

Certification/Licensure Type

Required/Preferred

Valid Driver's License

Required for some positions

Certification in related field

Preferred

Membership in professional organization

Preferred

*In order to be adequately prepared and trained to build, test and optimize the Epic system, Shannon requires that Epic certifications be obtained within 90 days of completion of the assigned required training classes. Required certifications must be maintained as assigned*