Golden Buckeye Coordinator

About the Role Acts for the Constituent Services Manager, independently handling complex/confidential correspondence, transmitting decisions and directives, representing the administrator at meetings, formulating and implementing Golden Buckeye program policy, and assuming authority in the administrator's absence.

Key duties of this role are: * Public relations: Researches and responds to inquiries and complaints, furnishes information, and explains the Golden Buckeye program and other AGE Programs to the public.

* Golden Buckeye responsibilities: Responds to telephone inquiries, monitors the mailbox, and prepares print orders and mailings.

* Data Management: Uses a personal computer to manage data, verify information, and provide status updates.

* Reception: Serves as the agency's receptionist, greeting and directing visitors.

* Backup Support: Assists the Constituent Affairs Assistant with various tasks, including managing the agency's main telephone line and customer service mailboxes, assisting with mail and supply operations, processing inquiries, creating tickets, and covering shifts for the phone service during business hours and as assigned during nights/weekends.

This position is part-time, approximately 35 hours per week, and requires availability Monday through Friday between 8:00 AM and 5:00 PM.

For more in-depth job duties, please click here to view the position description.

About the Division The Legislative and Public Affairs Division (LPAD) coordinates government and external relations, including media outreach.

The division is responsible for developing relationships with the legislature and stakeholders as well as promoting policy to ensure that the interests of the department and aging Ohioans are represented across the state and at the federal level.

The division plans special events and recognitions and creates and distributes educational and informative publications across media.

Staff handles constituent inquiries, maintains the department's website and social media presences, and operates the Golden Buckeye program and ODA's main phone line.

36 mos.

trg.

or 36 mos.

exp.

in business administration, management science or public administration.

If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

* Or completion of undergraduate core program in business administration, management science or public administration; 12 mos.

trg.

or 12 mos.

exp.

in supervisory, administrative &/or managerial position which involved limited research & public contact.

If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

* Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos.

trg.

or 12 mos.

exp.

in supervisory, administrative, managerial &/or staff position which involved limited research & public contact.

If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

* Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Program Management