FTZ and Customs Compliance Manager

This role will compensate between $85,000 - $150,000 per year.

\n This role will require 25% travel in the year.

Foreign Trade Zone and Customs Compliance Manager Job Description Responsible for the effective establishment, implementation, and ongoing enhancement of the Foreign Trade Zone (FTZ) program and Customs compliance initiatives within DHL Supply Chain.

This role will serve as a subject matter expert in FTZs for various internal stakeholders and DSC customers, while also possessing practical knowledge in Customs and trade compliance across DSC Customs and Trade compliance scope.

The individual will ensure that best practices are maintained in response to the DSC continually evolving Customs and international landscape.

Responsibilities * Serve as the subject matter expert on Foreign Trade Zones and Customs bonded warehouses in North America, leveraging FTZs to support DSC's strategic growth in this area.

* Provide assistance and guidance for new FTZ and Customs bonded warehouse requests from Business Development, Operations, and customers.

* Engage with internal stakeholders and external customers to identify potential savings and benefits from DSC FTZ and bonded solutions.

* Support FTZ applications for designations with local FTZ Grantees and the U.S.

FTZ Board for DSC sites.

* Collaborate with Customs and Border Protection (CBP) and government agencies to ensure timely activation of new FTZs with all relevant FTZ privileges.

* Owning the activation process from start to go live for new FTZ sites including but not limited to completing the FTZ designation and activation applications on behalf of our customers as needed.

* Support site requests for FTZ layout modifications.

* Develop and deliver training for internal stakeholders on FTZ benefits, processes, Customs regulations and compliance requirements, as well as other relevant Customs topics.

* Respond to inquiries from Customs and government agencies regarding DSC FTZs, bonded warehouses, AES/EEI filings, and other Customs offerings, under the guidance of the Director, Customs and Trade Compliance and legal team.

* Ensure Internal System Controls is in place across all Customs and Trade Compliance landscape.

* Coordinate with various teams across DHL divisions and teams (e.g., IT, Business Development, Operations, Finance, Legal) for the smooth implementation of new FTZ activations.

* Support the implementation of FTZ procedure manuals for new and existing sites, ensuring FTZ work instructions and Standard Operating Procedures are current.

* Identify compliance risks related to Customs bonded warehouses and FTZ operations, implementing effective mitigation strategies.

* Work with CBP or other government agencies for any compliance reviews or audits.

* Ensure DSC, as FTZ operator, meets all regulatory obligations and escalate gaps to Director, Customs and Trade compliance.

* Ensure alignment across DHL divisions (DSC and DGF) for FTZ solutions to maintain a positive customer experience.

* Establish and maintain an internal audit program to ensure compliance with Customs regulations for DSC's Customs landscape, including FTZs and bonded warehouses.

* Collaborate with the Director of Customs and Trade Compliance to monitor and analyze FTZ and Customs compliance performance metrics, driving continuous improvement initiatives.

* Work with the Director of Customs and Trade Compliance to oversee Customs offerings (e.g., AES filings, FTZ) and provide expert guidance in collaboration with Compliance and Legal teams.

* Stay informed about changes in international regulations and summarize potential impacts on DSC offerings or customers for the Director of Customs and Trade Compliance.

* Maintain and improve North America Customs and Trade Compliance Standard Operating Procedures, ensuring systematic document control.

* Assist in establishing, improving, and monitoring KPIs for DSC FTZs and Customs bonded warehouses.

* Support the Project Delivery team with Customs and trade compliance requirements for start-ups.

* Collaborate with North America and Global teams on DSC North America Export Control activities and Denied Party Screening solutions in partnership with Compliance and Legal teams.

Required Education and Experience * Bachelor Degree or equivalent 4 years work experience,required * Licensed Customs Broker (if not yet a LCB, willing to take the LCB exam within 3 years), required * Certified Zone Specialist, preferred * Certified Customs Specialist, preferred * 5+ years of experience in Customs, Trade Compliance, and International Trade, required * 2+ years experience with FTZ compliance, required * Trade compliance (import/export, trade security, denied party screening) and customs experience (AES, FTZ, CBP) in a large multinational, preferably with third party logistics or freight forwarding, required * Skilled at coordinating complex efforts around customs and trade compliance with international, cross-functional stakeholders, required * Functional expertise in other areas such as project management, data analysis and metric reporting, risk analysis, change management, etc., required * Experience leading staff of 2+ people, preferred * Excellent verbal and written communication and facilitation skills required * Leadership and influencing skills, required * Presentation and project management skills, required * Ability to enter and manipulate data to generate reports, required * Ability to read and interpret technical documents and regulations, required Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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