Operations Manager - Operations

National Director, Operations Position Overview Our client is seeking a seasoned leader to oversee nationwide operations and commercial initiatives within a complex supply and distribution environment.

This individual will play a pivotal role in shaping long-term strategy, optimizing day-to-day performance, and ensuring exceptional service delivery.

Reporting directly to the executive leadership team, the Director will guide operations, merchandising, and partner relationships while driving measurable gains in efficiency, profitability, and client satisfaction.

Define and execute a forward-looking operational roadmap that supports corporate growth priorities.

Lead the creation of annual operating plans, budgets, and performance targets.

Oversee financial performance, including revenue streams, cost management, and margin optimization.

Establish and track KPIs, presenting insights and recommendations to senior leadership.

Streamline processes across production, logistics, and distribution to close performance gaps.

Anticipate risks and opportunities, ensuring resilient and scalable operations.

Build, mentor, and inspire a high-performing team, with a focus on engagement and succession planning.

Partner with vendors, suppliers, and commercial stakeholders to strengthen market presence.

Champion quality, availability, and customer-first service standards across all business lines.

A bachelor’s degree in business, management, or a related discipline.

~10–15 years of progressive leadership experience in operations, distribution, or large-scale commercial environments.

~ Demonstrated ability to lead teams through growth, change, and transformation.

~ Excellent communication and relationship-building skills with internal and external stakeholders.

~ Experience with ERP systems and advanced proficiency in Microsoft Office Suite.

~ This is an opportunity to make a national impact by leading a diverse portfolio of operations and partnerships.