Director

Key Responsibilities and Accountabilities

This is a business support role providing transactional and administrative assistance as part of a shared service entity or to a dedicated team/function with the BBC. Main responsibilities and accountabilities are to: Following clearly defined processes and in line with defined SLAs provide efficient administrative assistance to team/function. Work in partnership with colleagues and respond to queries via all forms of communication based on readily-available data and understanding of policy and process to deliver assistance to required standards. Ensure that administrative processes are undertaken in line with policy. Provide accurate and timely responses and communication, responding to queries and requests as appropriate. Book travel and meeting rooms, process timesheets, taking meeting minutes, ordering supplies, etc. Accurately maintain filing systems, ensuring confidentiality and following auditing processes. Use business support systems, enter data and produce good quality management information reports to schedule. Open mail, scan/record as required, prepare correspondence and send using appropriate means to complete processes in an accurate and timely fashion. Responsible for coordinating team IT requests, user administration, systems access and record keeping. Working with the lead asset manager to ensure those who are joining, moving or leaving the department are equipped appropriately with the right IT.