Revenue Cycle Education and Communication Consultant (Staff II)

Responsibilities:

Demonstrates knowledge of the client organization, strategic goals, governance structure, and overall client environment.

Create comprehensive training and communication programs for revenue cycle stakeholders. Develop education materials for revenue cycle stakeholders on process improvements, best practices, and compliance with regulations.

Support the adoption of systems by providing training and guidance to revenue cycle stakeholders.

Electronic Health Record systems (Oracle/Cerner MHS GENESIS Patient Accounting Module (CPAM)), billing/claim solutions/systems (Electronic Claims Clearinghouse (SSI), 3M 360 Encompass Institutional & Professional Coding, Claim Scrubber Edits (Alpha ii), Dentrix Billing, Patient Statements/Letters (RevSpring)), and data analytics tools/repositories (Excel, Power BI, SAS, Tableau, HealtheAnalytics) by providing training and guidance to revenue cycle stakeholders.

Collaborate with stakeholders to standardize policy and procedures, create presentations and communications. Stay informed of changes in regulations and guidelines, and adapt policies and procedures accordingly.

Develop communication plan and facilitate communications with revenue cycle stakeholders, ensuring a clear understanding of program processes, goals, and expectations.

Identifies problems, develops solutions, and implements changes to ensure processes, procedures, and operations are aligned with clients business operations.

Conducts research and analysis to identify market and other macro trends that impact client business operations, and shares knowledge both internally and externally, as appropriate.

Demonstrates ability to effectively work independently and in a team environment.

Works effectively with cross-functional teams, stakeholders, and team members to ensure that everyone is working towards the same goals and objectives.

Actively participate within project team(s) and engages with team members to ensure project objectives and client needs are met. Provides support and guidance as needed to ensure quality work products.

Adheres to all established project processes, procedures, and guidelines regarding resources and how to use them. Communicates with leadership regarding resource needs and communicates changes.

Adheres to defined work plans while maintaining all established timelines and deliverable deadlines.

Assists in developing effective internal and external presentations and skillfully helps to facilitate client and internal team meetings.

Ability to meet internal and external deadlines by efficiently managing time, prioritizing tasks, and utilizing available resources.

Accurately documents client communications and shares information with the project team.

Maintains effective communication with client and project team members.

Working Place:

Washington D.C., District of Columbia, United States

Company :

Sept 25 - Tria