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Pensions Administrator

Company:
CRA GROUP RECRUITMENT AND PAYROLL LTD
Location:
Sutton Street, Suffolk, United Kingdom
Pay:
£20.34 P/Hr (UMB)
Posted:
September 24, 2025
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Description:

10 months contract with a Local Authority

Job Summary:

• We are seeking a detail-oriented Pensions Administrator to support the Benefits Processing function of a shared pensions administration service.

• This role provides vital administrative support, ensuring pension benefits are accurately recorded, maintained, and processed in line with internal procedures and statutory requirements.

• The successful candidate will join a collaborative team environment, delivering front-line service to internal and external stakeholders.

• This role is ideal for someone with strong communication skills, administrative experience, and a keen eye for accuracy.

Key Duties/Accountabilities (Sample):

• Carry out general pension administration tasks including:

• Updating and maintaining electronic pension records

• Indexing and processing incoming post

• Managing the team's shared email inbox

• Requesting and following up on required information from stakeholders

• Answer and manage incoming calls to the pension team professionally and efficiently.

• Raise purchase orders and invoices, process payments, and carry out associated financial admin tasks.

• Coordinate team meetings and take accurate minutes.

• Check and validate records using internal systems and databases to ensure data accuracy.

• Provide clear and timely information to customers in accordance with internal service guidelines.

• Operate IT systems with competence (training provided if needed).

• Prioritise and manage daily workload to meet internal deadlines.

• Support compliance with internal data protection, health and safety, and equal opportunity policies.

Skills/Experience:

• Previous experience in an administrative or support services role, ideally within a pensions, HR, or finance environment.

• Strong written and verbal communication skills.

• High level of attention to detail and data accuracy.

• Ability to manage and prioritise a busy workload to meet tight deadlines.

• Confident IT user, with experience using Microsoft Office applications (particularly Outlook, Word, and Excel).

• Familiarity with using electronic databases and shared inboxes.

• Demonstrated ability to work both independently and as part of a team.

• Understanding of the importance of confidentiality, data handling, and professional conduct.

• Willingness to adapt and learn in a structured, process-driven environment.

Additional Information:

• The closing date: 30/09/2025 @22:00.

• Hours: 36 hours per week (Mon–Fri, 09:00–17:00).

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