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Customer Representative - Transportation Support

Company:
Disabled Veteran Solutions
Location:
Akron, OH, 44308
Posted:
September 24, 2025
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Description:

Ready to Drive Change? Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS, you're not just answering phones - you're helping people get to the care they need by scheduling rides to medical appointments.

The Mission As a Customer Representative, you'll assist 50 to 70 callers daily, helping them arrange transportation to vital healthcare appointments. You'll be the friendly voice that ensures they get where they need to go - safely, reliably, and with dignity.

The Details

Full-time position, Monday through Friday

8-hour shifts between 8:00 a.m. and 8:00 p.m. EST

2-week orientation to get you fully prepared

Starting wage: $17.00/hour

️ Your Secret Weapons

Excellent listening skills and a calm, helpful demeanor

️ Ability to multitask and stay organized

A genuine desire to help others

Your Arsenal

High school diploma (bonus points for additional education!)

At least 1 year of customer service experience

Comfortable using web-based systems and tools

Detail-oriented with strong follow-through

Why DVS?

Competitive pay and benefits

Veteran-owned, nationally recognized company

Real opportunities for growth and development

Inclusive, mission-driven team culture

What are you waiting for?

If you're ready for a mission that matters... Let's do this!

Starts: November 5, 2025

**All times are Eastern Standard**

A pre-employment drug screening and criminal background check are required prior to employment.

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