SAP FI Consultant (human)

Standort: Istanbul

Fachbereich: Consulting

Karrierelevel: Professionals

SAP FI Consultant (human)

That makes you job exciting:

As a Support Consultant, you are the first point of contact for our customers on all SAP sales topics

You implement corrections in your specialist area in collaboration with our Basis Consultants

Your diverse range of tasks includes accepting, analyzing and resolving or forwarding customer reports and tickets as well as tracking and reporting them back to the customer using the Group's own ticket system

You will always keep an eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in the event of non-compliance

Your area of activity also includes developing solutions together with our customers for business-critical processes

As part of a spot consultation, you will provide our customers with comprehensive support via telephone and electronic support media and recommend suitable improvement options and, if necessary, implement these in cooperation with the customer.

Through your support, you create the basis for fast and secure communication and solution finding for our customers and contribute significantly to better customer loyalty

What sets you apart:

In addition to successfully completing vocational training or a degree, you have several years of practical experience in SAP FI support or as a key user in in-house projects

You have experience in supporting customers or specialist departments in SAP FI/CO operations: administration, support and monitoring

When advising customers, you value a trusting and cooperative partnership

Excellent level of English is a prerequisite for advising customers

Your strength lies in recognizing problems, analyzing their causes and finding possible solutions

Team spirit, resilience and the necessary flexibility to react quickly to new requirements are a matter of course for you

What you can expect:

Challenging and varying assignments with world market leaders and hidden champions

Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts

Autonomy, flexibility in your daily work

Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany

Secure role in a friendly, open-minded, and committed team

Attractive salary package, social insurance and private medical insurance

40 hours per week with German calendar