Business Analysis Manager- Vice President

Description

Chase Business Banking operates in over 5,000 branches across the country, providing financial services to approximately 2.5 million business clients. We are the leading bank for small businesses in our key markets, providing deposit and cash management services, payment solutions, and a broad array of lending products to meet our clients access to capital needs.

As a Business Analysis Manager in Business Banking, you will manage the entire lifecycle of data risk management and oversee the business requirements and shared spaces inventory used by Business Banking. You will ensure Business banking adheres to requirements set forth in policies, standards, and procedures. You will serve as the Champion for five pillars: Data Risk Management, Intelligent Solutions, User Tools, Record Retentions, and Privacy and provide oversight/feedback. You will be able to drive operational excellence and partnership alignment while working independently, navigating across the landscape of Business Banking and beyond, including managerial responsibilities.

Job Responsibilities:

Lead a high-performing team and foster professional development through coaching

Understand and document business requirements and end-to-end business processes

Attend firmwide council meetings to stay informed of regulatory changes

Ensure compliance with standards, policies, and regulations to maintain consistency and trust

Serve as a subject matter expert on privacy regulations and requirements

Partner closely with Legal, Risk, Compliance, and Control Management teams

Develop and execute initiatives that support responsible business growth

Identify and implement strategic process improvements and efficiencies through automation

Introduce and enhance controls to maintain strong and sustainable processes

Foster positive relationships with internal stakeholders at all levels, including senior leaders

Communicate effectively to manage cross-functional partnerships and drive alignment across teams

Required qualifications, capabilities, and skills:

Minimum of 5 years of experience in the financial services industry, specifically in Business Banking, Change Management Oversight, Controls, Compliance, Risk, or Audit

Proven experience in people management

Ability to think strategically and make decisions that align with business objectives/priorities

Exceptional verbal and written communication skills

Ability to adapt and proactively mitigate risk to clients and the bank

Problem-solving capabilities with attention to details; solutions mind-set

Proficiency with managing multiple tasks, meeting due dates, and balancing competing priorities effectively

Understanding of operational complexities and their translation to risk

Collaborative mindset with a focus on continuous improvement, skills of the future, intelligent tools, and capabilities

Proficiency in Microsoft Word, PowerPoint, and Excel

Preferred qualifications, capabilities, and skills

Bachelor’s degree

Strong knowledge of Business Banking processes, procedures, and internal business systems

Technical proficiency in internal controls, operational risks, and infrastructure, such as CORE

Experience with business and technical requirement documents along with authoring