SECURITY SHIFT SUPERVISOR

Description

JOB SUMMARY

Supervises Security Officers to provide a safe, secure environment in and around the Hospital. Monitors daily activities and scheduling of officers for the protection of patients, visitors, staff, property, buildings and grounds in a pleasant, caring manner. Assists the Security Manager and maintains proper documentation.

ESSENTIAL FUNCTIONS OF POSITION

Monitors the control of access and exits. Answers phone quickly with courtesy. Continuous patrol of buildings and grounds concentrating on the patient units. Conducts drills, and inspections including the required documentation. Monitor Security Officers.

POSITION REQUIREMENTS

Educational Requirements High School Diploma/Equivalent preferred. Licensure, Certification and Registration Work Orientation and Experience Knowledge, Skills and Abilities Other Requirements Specific to Assigned Area Must have a valid Maryland driver's license. Must have no criminal record. Must have two (2) years prior supervisory experience, hospital security preferred. Supervisory experience in military, industrial security, law enforcement, emergency services, or corrections considered. Must be customer service oriented. Must possess excellent verbal and written communication skills. Must have working knowledge of Microsoft Word and Excel. Must be physically and mentally able to assist with the control of violent and/or disruptive patients, visitors and staff. Must have full visual, audio, and vocal acuity. Must be able to work all shifts. Emergency Management Response

REPORTING RELATIONSHIPS

Supervision Received Reports to the Manager, Security and Safety Supervision Exercised Supervises Security Officers.

INTERPERSONAL RELATIONSHIPS

Directly interacts with all levels of hospital staff, patients, visitors, medical response personnel and law enforcement. Interacts with, trains, disciplines, schedules, and evaluates Security Officers.

TOOLS/EQUIPMENT USED

Two-way, multi-channel radio, Computer: Medi-Tech, Microsoft Word and Excel, CCTV, Detex System, Golf type cart and full-size pick-up truck, Multi-function telephone, Over-head page system, and Fire alarm panel and fire extinguisher.

PHYSICAL ENVIRONMENT/WORKING CONDITIONS

Must be able to handle heavy work involving standing, walking, climbing stairs for long periods of time. Must be able to work outside in all types of weather for long periods of time. Must occasionally use physical force in performance of required duties. Must be able to work in all areas of the hospital including patient care areas. Potential for regular exposure to communicable diseases and hazardous materials requiring the observance of standard precautions and safe handling practices. This job description identifies the general nature and level of work to be performed. It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.