Student Experience and Retention Specialist

Position Overview

Housed in the Office of Student Experience and Engagement (S.E.E.), this role's primary purpose is to collaborate with campus partners to help support student success with a strong focus on first-year student retention. Additionally, the role provides program support for the various initiatives within the S.E.E. office. This unique role requires the ability to manage projects and collaborate with academic leadership across the university in the support of students. The ideal candidate is both a relationship-builder and a systems-thinker-comfortable working with data, collaborating, and stepping into various projects.

Responsibilities

Retention & Student Support

• Serve as the students-at-risk liaison to the academic colleges with a strong focus on first-year students

• Partner with the colleges to create and implement formal outreach efforts to at-risk students

• Identify, track, and connect at-risk students to appropriate resources

• Capture retention data and work alongside stakeholders to create both proactive and reactive interventions to ensure students belong academically and socially

• Monitor Butler's real-time early alert system and academic recovery process (probation) to provide timely support

• Lead the attrition reporting process for colleges

• Partner with colleges for re-enrollment strategies and initiatives

• Create reports documenting retention and re-enrollment initiatives for various campus stakeholders

• Utilize developmental approaches to assist students in success coaching and mentoring, in making healthy transitions to college, create educational plans, and make referrals as appropriate.

Student Experience Support

• Provide support management support for first-year experience programming and related engagement efforts, specifically as it relates to New Student Registration and Orientation

• Collaborate with S.E.E. team members and campus partners to coordinate events, workshops, and student-facing initiatives.

• Contribute to the assessment and continuous improvement of student engagement programs and services.

Required Qualifications

• Master's degree in Higher Education or related area

• 3+ years of work experience in an educational setting or related field. Commitment to student retention and success

Preferred Qualifications

• 3+ years of work experience in a college / university setting

• Direct experience working with academic advising and student success coaching

• Direct experience working with college / university student retention efforts

• Work with Navigate, higher education CRM

• Familiarity with student retention strategies and first-year student support models

• Direct experience with data analysis and assessment

• Strong interpersonal communication skills

BU Benefits and Perks

Please check out Butler's Total Rewards website to learn more about our benefit offerings, which include:

Paid Time Off and Holidays:

20 days of paid time off (vacation and PTO days) per Fiscal year

8 Paid Holidays

In addition, a paid Winter Break between Christmas Eve and New Year's Day

Paid Parental Leave (after 1 year of full-time employment)

Health:

Comprehensive medical, dental, and vision plans including disability and life insurance programs

Retirement:

10% employer contribution after 1 year of full-time employment

Tuition Assistance:

Remission of tuition for classes taken at Butler for employees, spouses, and dependent children.

Eligibility after 9 months of full-time employment

Employees & spouses- undergraduate/graduate degrees

Dependents (under age 26)- undergraduate degree

Covers tuition only

Tuition Exchange Program for Dependents at participating institutions

Butler Facilities Access, Discounts and Perks:

Access to Butler's on-site fitness facility and libraries for full-time staff and faculty

LinkedIn Learning Courses

Free premium subscription to the Calm App

Free subscription to the WSJ, The Economist, and NYT

Discount at the College Bookstore

Discount on select Athletic and Arts/Events Center Performances

About Us

Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University means so much more than a job. Join the dedicated, innovative, and supportive community of faculty and staff that is moving Butler Beyond.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, sexual orientation, national origin, or any other legally protected category.