ATTENDANT GRA - HOUSEKEEPING

Job Type

Part-time

Description

POSITION SUMMARY: It is the primary responsibility of the Guest Room Attendant to clean and service the guest rooms and bathrooms. All duties are to be performed in accordance with Departmental and Property Policies, Practices, and Procedures.

Top 5 Specific Job Functions:

Clean all guest rooms to hotel standards, including making beds, cleaning bathrooms, wiping down or dusting all surfaces using the proper chemicals, cleaning Air Conditioning filters, and vacuuming

Reports unusual rooms conditions or rooms in need of repair

Reports correct status of rooms clean/unclean, vacant/occupied via the in-room phone system

Reports all Do Not Disturb/Refuse Service rooms to the Floor Manager in a timely manner

Replenish all guest amenities, such as soaps, lotions, shampoos, tissues, coffee, coffee amenities, and information folders as needed

Other Specific Job Functions:

Replenish all guest amenities, such as soaps, lotions, shampoos, tissues, coffee, coffee amenities, and information folders as needed

Places clean bath mats on tubs and/or shower door doors and clean towels on shelves

Follows all safety policies and guidelines of the Department, Company, State, and Federal authorities

Utilizes safety equipment as required

Must follow all SDS chemical requirements

Completes all duties in accordance with the room classification checklist

Load Guest Room Attendant (GRA) cart with cleaning supplies and linen

Fold linen for the GRA cart

Push a fully loaded GRA cart to transport supplies between guest rooms

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

Required:

Ability to work indoors and be exposed to various environmental factors such as, but not limited to noise, dust and cigarette smoke

Ability to maneuver and maintain control of housekeeping cart

Excellent customer service skills

Have interpersonal skills to deal effectively with all business contacts

Professional appearance and demeanor

Work varied shifts, including weekends and holidays

Able to effectively communicate in English, in both written and oral forms

Preferred:

6 months or more customer service experience

1 year or more Guest Room Attendant experience

Bilingual, English as the primary or secondary

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.