Service Technical Support (Swing)
Description:
Job title:- Service Technical Support
Location: Roseville, CA
Duration:- 24 Months
Pay rate: $20 to $21.90/hr
Hours Per Week:40.00
Start Time:02:00 PM End Time:10:30 PM
Description:
Experience working with high voltage and current instruments strongly desired.
Job Description:
We are seeking a skilled and detail-oriented Electronic Service Technician to support the testing, calibration, repair, and maintenance of Client -manufactured electronic test equipment. This role is critical in ensuring the continued performance, accuracy, and reliability of a wide range of precision instruments used in various technical applications.
Key Responsibilities:
" Perform functional testing, calibration, troubleshooting, assembly, and disassembly of electronic instrumentation.
" Diagnose and resolve issues to ensure equipment meets established specifications and performance standards.
" Apply technical knowledge to support both internal teams and external customers with effective solutions.
" Maintain detailed documentation of service activities and ensure compliance with quality and safety standards.
" Communicate effectively with cross-functional teams, including field service personnel and customer representatives, to ensure customer satisfaction.
" Collaborate on continuous improvement initiatives and contribute to innovative solutions within the designated area of expertise.
Qualifications:
" Hands-on experience in electronic testing, calibration, and repair.
" Familiarity with a wide range of Client test and measurement equipment preferred.
" Strong analytical and problem-solving skills with attention to detail.
" Ability to interpret technical documentation and schematics.
" Effective communication skills and a customer-focused mindset.
" Relevant technical degree or certification in electronics, engineering technology, or a related field is preferred.
" This is an excellent opportunity for a technician who is passionate about precision instrumentation and is driven to deliver high-quality service in a dynamic technical environment.
Requirements:
" Prior experience is strongly preferred. Applicant should have at least 3 years of related experience in the calibration and repair of electronic test equipment.
" Prior experience is strongly preferred working with high voltage and current instruments.
" This position requires some education, specialized training/certification, or Military experience.
" Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
" PMEL experience strongly desired.
" Requires excellent communication and organizational skills.
" Demonstrates electronic and mechanical competence.
" Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
" Solves technical problems of limited scope and complexity.
" Performs adjustments, calibrations and basic repairs.
" Escalates more difficult repairs to experienced technicians.
" Exhibits the ability to build and maintain professional relationships with wide range of people.
" Adheres to the highest standards of business ethics.
" Provides consistent, solid contribution to team and service center delivery goals.
" Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly (i.e. connector care, ESD, ETE).
" Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
" Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
" Adheres to established production processes and is responsible for achieving established team production goals.