Remote Call Center Representative

Role Overview

• Remote Call Center Representative

• Beginner-friendly position with paid training included

• Minimum 9-month employment commitment required

Requirements

• Clear communication skills and basic computer knowledge

• Proficient in English (verbal and written)

• Reliable, flexible, and eager to be coached

• Must attend and complete mandatory training sessions (up to 2 weeks)

Technical Specifications

• Laptop/Computer:

Windows: 8GB RAM, Intel Core i5 (4 cores), 2.0GHz or faster

Mac: 8GB RAM, Catalina/Big Sur, or M1 processor, 2.0GHz+

• Headset:

Wired USB headset with visible microphone (Bluetooth/wireless not permitted)

• Internet:

Wired LTE router (SIM-based, connected via cable)

Wi-Fi or mobile hotspot not acceptable

Schedule & Pay

• Full-time: 5 working days per week, 8–9 hours per shift

• Competitive base salary plus performance-based incentives

• Two company-wide events held each year

Main Responsibilities

• Handle inbound and outbound customer sales calls

• Accurately log details and resolve client inquiries

• Use provided scripts and follow company procedures

• Maintain a quiet, organized, and professional work environment