Virtual Assistant

Position Overview

• Remote Call Center Representative

• Entry-level position with on-the-job training

• Minimum 9-month commitment required

Requirements

• Good communication & computer skills

• Fluent in English

• Reliable and coachable

• Must follow a strict training attendance policy (up to 2 weeks)

Tech Requirements

• Laptop specs:

o Windows: 8GB RAM, Core i5 (4 cores), 2.0GHz+

o Mac: 8GB RAM, Catalina/Big Sur/M1 chip, 2.0GHz+

• Headset:

o Wired USB headset with visible microphone (No AirPods or wireless)

• Internet:

o Wired LTE router (SIM-powered, connected via cable)

o Wi-Fi and hotspot not accepted

Schedule & Salary

• Full-time: 5 days/week, 8–9 hrs/day

• Base salary + performance incentives (if applicable)

• Two yearly company events

Responsibilities

• Handle inbound/outbound sales calls

• Problem solving & documentation

• Follow scripts and internal procedures

• Maintain a calm, quiet work environment