IT Infrastructure & Operations Engineer

Requisition Number

4897BR

The Role

The IT infrastructure and operations (I&O) function is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the business.

Salary

Competitive

Summary

Seeking an IT Infrastructure & Operations Engineer to lead projects and provide expert support in a fast-paced, service-driven environment.

Your Key Responsibilities

Analyze and assess third line calls to ensure that the infrastructure team meet their operational level agreement with the IS service desk

Support and maintain core infrastructure

Approximately 70% Project work 30% BAU support

Take part in the IT on call Rota for 3rd line support 5:00pm – 6:00am

Resolve complex technical faults maximizing the use of any resource available

Successfully deliver infrastructure projects

Support the implementation of the business goal by delivering all ICT initiatives to deliver the business strategy

Develop your expertise in ICT technologies and the business environment to ensure that you are aware of the businesses demands and how IT support them

Engage with other members of the team in order to enhance their overall understanding of IT and business activities, and improve the operational efficiencies in these areas

Check all daily, weekly and monthly infrastructure tasks including daily system checks, Backups, licensing and cyber security checks

Visit remote sites when required, which may involve overnight stays

Carry out any other IT support and implementation duties as directed by the IT Infrastructure & Operations Manager

The Ideal Candidate

Previous experience of working in a 3rd line IT support position (essential)

Working experience of Windows Server, Windows Desktop

Azure, Office 365 and Virtualization experience (VMware or Hyper-V)

Veeam, Barracuda, SolarWinds, Ivanti, CyberArk, SIEM, Cylance

Network skills based on Cisco, Meraki and or HP, Wi-Fi LAN and WAN

Quality and detail focused

Strong analytical skills Combined with effective problem-solving skills and ability to influence solutions

Determined and resilient, with the drive to complete tasks

Effective planning and organisational and communication skills (written and verbal)

Team focused

Excellent interpersonal skills and ability to maintain strong working relationships at all levels

Good numerical skills

Must be able to commit to call out services when needed

Due to call out the candidate must be located in an area that is no more than a 1 hour drive from the site

Why Sofina Foods?

Competitive rates

Online Benefits Hub

Canteen

Life insurance

On-site parking

Company pension

Referral programme

Health & wellbeing programme

Company Information

Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact.

With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe.

At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents.

Our vision is to be the most successful food company in the world - If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.

Equal Opportunities

Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected.

We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

If you’re excited about this role but don’t meet every requirement, we’d still love to hear from you

Schedule

Monday to Friday

Hours of Work

Full-time

Company

Sofina Foods