HPC Application Engineer

About the Company

Altair is a global technology company providing software and cloud solutions in the areas of product development, high-performance computing (HPC) and artificial intelligence (AI). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing and artificial intelligence (AI). For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com.

About the Role

Altair is looking for candidates with a passion for HPC Solutions and customer success to join our EMEA Enterprise Computing support team. We are a group of knowledgeable and motivated individuals who design, develop, troubleshoot, and deliver solutions for our High Performance Computing (HPC) software. Sometimes we travel to handle customer issues or deployments, but most often we work remotely with our customers from the comfort of our local or home offices located in various parts of the US. The most important thing to our team is helping our customers succeed!

Responsibilities

Pre-Sales Discussions (requirement gathering, architecting...), Demonstrations, Configurations, Support

Post-Sales Deployment, Support

Qualifications

Bachelor’s Degree or equivalent in a computer-related fields

Language Proficiency:

Fluent: German

Technical/Professional: English

Required Skills

At least three years experience administering Unix and/or Linux operating systems

Demonstrated understanding of cloud technologies, including building instances, images, security policies, networking policies, etc. at one or more providers such as Amazon AWS, Google Cloud Platform or Microsoft Azure

Demonstrated understanding of automation tools such as Terraform, Puppet, Chef and cloud vendor-specific tools

Basic knowledge of networking and filesystems

Ability and desire for learning new technologies and tools

Strong customer-facing skills

Strong written and verbal communication skills

Discipline – The discipline to actively manage requests and overhead tasks, without getting distracted by email, chat or other ad-hoc communication

A Teacher – Able to teach end users about IT technologies or solutions to their issues in an easy to understand way

Self-Starter – The ability to actively look for effective tasks to complete during quieter periods

Availability for occasional travel

Preferred Skills

Experience working with High Performance Computing Workload Managers (PBS Pro, Grid Engine, LSF, Slurm, etc.)

Experience working with large Linux (and sometimes Windows) environments

Experience of Web Technologies

Experience of Debugging SMP & MPI style applications

Experience of at least one scripting language (e.g. Bash or Python)

Pay range and compensation package

Competitive basic salary, plus company performance bonus. The role includes a 6-month probation period, with confirmation upon successful completion

Equal Opportunity Statement

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrates a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

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